How do I file a claim with American Airlines?

Travel, Flight, Airlines

By sherra finale
3 Minutes

American Airlines have the best service and assistance for the passengers traveling with them. They even provide them with the best assistance when they want to claim compensation for their delayed flight or baggage. The process that is needed to be followed to claim the compensation is explained here in detail for you. 

The process to submit a claim

The travelers are allowed to submit a claim for FSA reimbursement, for which they need to visit the Benefits Service Center and select the option of the “ Reimbursement Account” tab. 

Click on the option to ‘Get reimbursement’ on the account you wish to submit a claim for. 

Choose the option to submit your receipts or the documentation either by uploading a file or by fax or mail. 

Upload a fax, or you can mail the complete form, receipt, or other necessary documentation on or before the indicated date. 

The process will complete in 10 to 12 business days as the claim will get credited to your account. 

Where do I file a claim with American Airlines?

The passengers can process to get the claim by filling out the details in the claim form or mailing the complete details along with the request to get the claim for their delayed flight or baggage.

Along with that, there is a few important pieces of information that the passenger should know before they process to get the claim, which is explained here for you. 

Get the reimbursement for your claim

It will take almost up to 10 days for the airline to make a decision on the claim request submitted by the passengers, and once it is approved from your account, it will then get credited to you in the following ways:

Direct Deposit- The money will directly get deposited in the original mode of payment within 2 to 3 business days. It is the fastest way to receive your money, and if you have missed the chance to enroll for the direct deposit, you can sign up for the benefits service center under your profile. 

Check to receive over mail- The passengers can also expect a mail with an attached check within 5 to 7 business days. 

How long do you have to file a claim with American Airlines?

The travelers are allowed to file a claim with the airline within 30 days counted from the delay. To claim compensation or refund for the baggage, the travelers need to provide the 13-digit reference code, a copy of their ticket receipt, and to the baggage claim checks. The original date of reservation and the itemized receipt is also required to be submitted by them. 

How do I talk to a real person on American Airlines?

The passengers can talk to a live person from the customer service team of American Airlines over call. The most obvious way to connect with the American Airlines customer service agent. The steps to connect with them over call are:

  • Dial the customer service number 1 (800) 433-7300, and once getting connected, you need to follow IVR process. 
  • Follow the auto-generated menu over call to identify your issue and the preferred language for further assistance. 
  • Once the call menu is complete, there will be a short hold before the customer service agent will connect with you.